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Product Evaluation Survey Template

Gather feedback from your customers regarding the company, product, customer service, intention to return, and more. Use this free product evaluation survey template and customize it to suit your needs.


Have you ever ordered [PRODUCT] from [COMPANY]?
Overall, how would you rate [COMPANY]?
How satisfied are you with your service from [COMPANY]?
Would you recommend [COMPANY] to a friend?
If no, why not?
For your NEXT [PRODUCT] purchase, how likely are you to purchase from [COMPANY]?
Which of the following modes did you use to place the LAST order for [PRODUCT]?
What are the THREE main reasons you didn't purchase [PRODUCT] from [COMPANY]?
If you could change something about [COMPANY] what would it be?
Are there any other comments you have for [COMPANY]?